Cleveland, OH. (January 30, 2008)— PerceptIS, LLC has been selected to provide application support to EQUELLA users in North America and the United Kingdom. The principal product offering of Australian company The Learning Edge International, EQUELLA is a digital repository that allows educators to manage and edit their learning resources.
PerceptIS will leverage its IP based 24x7x365 call center to provide much of the support. EQUELLA users will be able to get help via phone, email, and chat. Additionally, they will have access to SmartiPantz ©, PerceptIS’s online self-help tool. SmartiPantz© is distinctive in that it combines aspects of social-networking and multimedia to shape and deliver the knowledgebase content.
“We are thrilled to be able to help the team at The Learning Edge and their clients make use of the wonderful EQUELLA tool set. The partnership of our two companies is a perfect match of skills, energy and focus. Our goal of thought leadership in support of our clients’ teaching and learning missions is directly in line with theirs. Our focus on the education market is a direct complement to them. And, we share the same enthusiasm about individual users and their experiences. This partnership will be a very powerful tool for educators everywhere," stated Bill Bradfield, CEO and Founder of PerceptIS.
"EQUELLA is a powerful solution for simplifying the content management process within a teaching and learning environment. To enable a seamless and rewarding experience for users when interacting with learning resources, The Learning Edge group of companies strives to provide high quality application support. We are energized by our partnership with PerceptIS that enables our North American and United Kingdom clients to access an outstanding support solution,” says Bob Cupitt, CEO for The Learning Edge International.
About PerceptIS:
PerceptIS is a privately held Cleveland, Ohio based firm providing help desk, call center and information technology services to the higher education, non-for-profit and commercial markets. Founded in 2004, it has grown rapidly from a standing start to supporting over 50 clients. PerceptIS operates IP based call centers in Cleveland and Phoenix and currently supports over 800,000 end users with technical help desk services. At the core of its culture is the creation of information technology jobs in the communities it serves.
For more information, visit www.perceptis.com.
About EQUELLA:
EQUELLA is an award-winning Digital Repository that incorporates Learning Objects, Learning Content Management and integrated WYSIWYG content authoring. EQUELLA’s functionality removes the barriers associated with sharing, reusing and repurposing learning resources. EQUELLA is the principal offering of The Learning Edge International and is available to clients worldwide via The Learning Edge North America and The Learning Edge Europe.
For more information, visit www.equella.com.
Contact Information:
Carmen Fontana, Director of Corporate Communications
216.534.2894
carmen.fontana@perceptis.com
1250 Old River Rd, 3rd Floor
Cleveland, OH 44113
###
Wednesday, January 30, 2008
Subscribe to:
Post Comments (Atom)
0 comments:
Post a Comment